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Returns, Exchanges & Order Issues

Every Millennial Club item is made to order especially for you. Because of this, we do not accept returns, refunds or exchanges for:

  • Ordering the wrong size

  • Change of mind or buyer’s remorse

  • Minor colour differences caused by screen or monitor settings

  • Minor variations in print placement

  • Incorrect or incomplete shipping information provided at checkout

Please review the product description and size chart carefully before ordering. We recommend comparing the listed measurements with an item you already own, as sizing may vary between styles.

Damaged, Defective or Incorrect Items

If your item arrives damaged, defective, misprinted or different from what you ordered, please contact us within 7 days of delivery.

Include:

  • Your order number

  • A description of the issue

  • Clear photos of the item, the problem and the packaging

Once your claim has been reviewed, we may provide a replacement, refund or other appropriate resolution. Please do not return an item without receiving return authorization and instructions from us first. Unauthorized returns will not be accepted.

Cancellations and Order Changes

Orders enter production shortly after they are submitted. Once production has started, we cannot guarantee cancellations or changes to the item, size, colour, design or shipping address.

Please review your order carefully before completing checkout.

Shipping Addresses and Undeliverable Packages

Customers are responsible for entering a complete and accurate shipping address. We are not responsible for orders delivered to an incorrectly entered address or packages returned because of an incomplete address, refusal, missed pickup or failure to claim the package.

If an order must be reproduced or reshipped because of an address error, additional product and shipping charges may apply.

Shipping Charges

Original and return shipping charges are non-refundable unless the order arrived damaged, defective or incorrect due to a production or fulfillment error.

Refund Processing

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

For assistance with an order, please contact Millennial Club directly. Do not send merchandise to our production partner or any address shown on the shipping label unless we have provided written return instructions.

Refund Policy - the basics

What to include in the Refund Policy

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